Produce Manager

*JOB DESCRIPTION * *_Count on Me – We know what to do, we make it easy, we do our part and we care!_ * *Job Title: *Produce Manager *Job Code*: 253 *Department: *Produce *Reports To: *Store Manager *Primary Purpose: * Support the management and duties of store operations to meet financial and sales goals.
Build associate and customer relations and promote a strong culture in support of Food Lion Strategy.
Maintain solid communications with the management team, all associates in the store and throughout the organization.
*Duties and Responsibilities: * * Manage the Produce Department, including hiring, training and developing department associates * Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports * Daily management of labor (i.
e.
expected live) and the coaching of associates to achieve productivity expectation * Providing leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy * Support the achievement of budgeted financial and operating results * Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers * Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations * Control store expenses through proper ordering, care for supplies and equipment * Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems * Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained * Ensure Produce Department schedules are written to provide extraordinary customer service at all times * Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Produce Department * Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines * Observe and correct all unsafe conditions that could cause associate or customer accidents * Record and report all associate and customer accidents in accordance with established Food Lion procedures * Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses * Ensure that all advertising and sales promotion materials and signage applicable to the Produce Department are properly utilized * Ensure compliance with local, state and federal regulations * Adhere to all company guidelines, policies and standard practices * Maintain security standards * Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses * Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales * Perform all other duties as assigned *Qualifications: * * High school graduate or equivalent preferred * Excellent interpersonal, organizational, communication and customer service skills * Good understanding of store operations preferred * Ability and willingness to learn multiple tasks and technical requirements of the job * Ability to use technical information to solve problems * Ability to lead and direct others * Must meet minimum age requirements to perform specific job functions * Must be able to meet the physical requirements of the position, with or without reasonable accommodations * Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation *Physical Requirements: * * Ability to use computers and other communication systems required to perform job functions * Ability to use hand held computers for orders, mark downs, scan outs, and inventory * Stand 100% of the time, frequently walking short distances * Ability to push or pull up to 2000 pounds using a pallet jack or float * Perform repetitive hand and arm motions * Bend and lift products weighing up to 15 lbs.
continuously, 25 lbs.
frequently, and approximately 100 lbs.
on occasion * Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners * Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level * Meet established volume activity standards for the position * Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time * Have sufficient visual ability to check invoices, dates, and other written documents Updated September 2017 Job Type: Full-time Salary: $18.
00 - $26.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Paid time off * Parental leave * Tuition reimbursement * Vision insurance Experience level: * 1 year Shift: * 8 hour shift * Day shift * Evening shift * Morning shift Experience: * Customer service: 1 year (Preferred) Work Location: In person