The Business Office Manager Specialist will be responsible for the oversight and support of all business and office management functions of the Business Office Manager (BOM) of the community.
Training: Assisting in BOM orientation, onboarding and ongoing training and development
Daily/weekly communication with the CHRO regarding ongoing issues/concerns/updates at the community level
Distribution of updates via email/phone calls/community visits to the BOMs
Community coverage for BOM vacancy assistance both on site and via remote as assigned
Assist in audits of the communities to include review of employee and resident files, AP, AR, Payroll and office management
ADP Workforce Now compliance
Relias Learning System compliance
Assist when needed in month-end closing at the community level
Training/On-boarding of BOMs
Training/On-boarding of EDS as it relates to the BOM role.
Assist as needed:
Order/process background checks, compile test results and advise when applicant has successfully completed pre-hire process
Process new hire paperwork and ensure accuracy and completeness
Train/onboard and orient BOMS to Human Capital Management system with ADP.
Work with Department Heads to identify open positions, advertise and interview potential candidates.
Deliver New Hire orientation for all new hires in accordance with State regulations and Harmony Senior Services policies and procedures
Assist with ADP payroll preparation
Resident business files and personnel files
Maintain state registration and inspection forms and reports
Assist Department Heads with ordering supplies and inventory
Ensure OSHA compliance completing required forms as applicable
Provide superior customer service when interacting with residents, families, visitors, and associates
Other duties as assigned
Requirements:
AA Degree preferred in accounting or business, or equivalent experience
Three plus years' experience working in Accounts Payable/Receivables
Three plus years' experience working in Human Resources/Benefits administration
Excellent organizational, interpersonal, and communication skills
Demonstrated ability to use accounting software programs and Microsoft Office
Must be able to lift, carry, and push up to 25lbs
Demonstrated ability to meet project deadlines
Ability to analyze reports and identify issues that could affect day to day business operations
Excellent customer service skills
Ability to travel to communities on a regular basis, to include overnight stays - 75% or more