_*Job Description:*_
_The Membership and Marketing Coordinator plays a pivotal role in ensuring a seamless member experience and supporting the club's day-to-day operations.
This multifaceted position combines membership management, marketing, administrative tasks, and customer service to create a welcoming and efficient environment for our members.
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_*Responsibilities *_
_*Marketing & Communications *_
· _Create marketing content for the club's social media outlets including but not limited to Instagram reels, Instagram posts & Facebook events.
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· _Organize and facilitate the creation and distribution of the monthly newsletter.
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· _Work closely with the management team to properly market events to members of the club including social events, weddings, golf, racket sports, family programming and membership promotion.
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· _Create flyers, menus, and other printed materials for distribution.
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· _Attend vendor marketing events, networking events and membership socials as needed.
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· _Assist with planning biannual open house events with the local Homeowners Association and members of the community.
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_*Membership Coordination:*_
· _Manage new member applications and the onboarding process.
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· _Maintain accurate membership records and databases.
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· _Assist with membership inquiries, renewal reminders, and updates.
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· _Coordinate membership events and activities to enhance the member experience.
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_*Administrative Support:*_
· _Provide administrative support to various club departments, including the F&B management team.
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· _Manage calendars, schedule appointments, and prepare reports and documents as needed.
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· _Handle incoming calls and emails, directing them to the appropriate individuals or departments.
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_*Member Relations:*_
· _Foster positive relationships with club members by being responsive and attentive to their needs.
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· _Act as a point of contact for member inquiries and professionally resolve member concerns or issues.
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· _Attending and supporting club events, ensuring a high level of member satisfaction.
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_*General Office Management:*_
· _Maintain office supplies, equipment, and an organized workspace.
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· _Help manage club records, and files, and ensure confidentiality is maintained.
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· _Collaborate with other club staff to improve overall club operations.
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_*Additional Compensation *_
· _Annual Christmas Bonus Allocation _
_Schedule_
· _Tuesday- Saturday 10am-7pm_
Job Type: Full-time
Pay: $30,000.
00 - $35,000.
00 per year
Benefits:
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* No nights
Ability to Relocate:
* Roanoke, VA 24018: Relocate before starting work (Required)
Work Location: In person
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