GENEDGE Business Services Director- Shenandoah Valley Region

Title: GENEDGE Business Services Director- Shenandoah Valley Region State Role Title: Business Services Director Hiring Range: $115,840-$174,960 Agency Website: www.
genedge.
org Recruitment Type: General Public - G Job Duties *This is a GENEDGE position.
Patrick & Henry Community College/VCCS serve as fiscal agent.
Join the GENEDGE Team as Business Services Director- Shenandoah Valley If you want a true seat at the table where your efforts do make a meaningful difference, then you are looking for GENEDGE! The GENEDGE mission is to positively impact the growth and prosperity of Virginia’s industry.
We are passionate about helping the Commonwealth’s small and medium-sized manufacturing, engineering, and technology businesses innovate, compete, and grow.
We serve as the go-to resource for accelerating the creation and expansion of industrial clusters and valuable jobs.
The Business Services Director is the business manager of given service areas.
Business Services Directors provide specialist capabilities for the center and act as the knowledge management hub for their assigned areas of responsibility.
They can work directly with all levels in manufacturing, engineering, and technology companies.
The position requires significant overnight travel, typically within Virginia.
This position is expected to be located near the I-81 corridor, serving from Roanoke- north along I-81 through the Shenandoah Valley.
However, work may be throughout the Commonwealth.
Duties and Responsibilities The primary responsibility is to craft and execute a solution path to prospective client needs, utilizing a developed pool of resources.
Be the GENEDGE expert in their respective line of business Provide consultations, remote discussions, and site visits with Regional Growth Managers (RGMs) to craft the best solutions to a prospective client’s (a “prospect”) situations, challenges, and needs Strategize with colleagues and leadership to deliver the best solutions for complex prospect challenges Work with GENEDGE Project Managers and/or Third-Party resources to scope and cost engagements Assist the RGM in proposal development, resourcing, and Salesforce documentation, as requested Provide product/service delivery as part of a project delivery team, where warranted Support the project closure, impact collection and reporting process, as required Responsible for the third-party performance in their respective line of business Owns the Third-Party performance evaluation process in their respective line of business Working with the COO and HR Director, source and maintain sufficient qualified third-party capacity and capabilities to fulfill the business needs Provide technical/delivery training and guidance to Third Parties on how to deliver to GENEDGE technical standards/requirements Lead services development and implementation based upon market needs, contribution margin potential, and customer impact Provide briefings/training to RGMs of service offerings and market and industry trends Resource the Marketing Plan, to include leveraging Third-Party resources They support administrative requirements required of GENEDGE employees, such as Time Sheets, Vacation Requests, Expense Reports, Mileage Reports, Required Training, etc.
Skills and Specifications Strong knowledge in their service areas.
Efficient project management combined with strong analytical, interpersonal, and presentation skills.
Highly effective communication skills, both written and verbal.
Confident, outgoing, and adaptable to change.
Versatile and able to deal with clients from various walks of life, including small team leadership and participation in strategic engagements at the leadership level [business owner, President, CEO].
Comfortable using computers, web conferencing, cloud computing, and follow the latest in technology.
Able to deal with stress and work under pressure.
Occasionally need to be flexible with work hours and schedule to support client needs.
Pass a criminal records background check.
Possess or be able to obtain a Department of Defense secret security clearance.
Maintain a valid motor vehicle driver’s license.
Minimum Qualifications Education and Qualifications Required: A BS degree in an engineering, science, or business discipline or equivalent combination of education, training, and/or experience Progressively greater project management experience in a manufacturing and/or technology environment A working knowledge of key processes such as strategic planning, product development, financial analysis/cost accounting, industrial marketing/sales, logistics/purchasing, quality systems, operations Previous consulting or direct customer facing experience At least 10 years of progressively greater experience in one or more of the following areas within the respective line of business: GROWTH Strategic planning Marketing strategy and business development Business coaching and development Innovation, commercialization, and growth projects OPERATIONS Process/Continuous Improvement (Lean, Six Sigma, Theory of Constraints, etc.
) Manufacturing operations management Supply chain optimization Technology acceleration Energy management and sustainability Organizational development SUPPORT Quality Management Risk Management Occupational Health and Safety Cybersecurity/IT SUPPLY CHAIN Materials and Inventory Management Warehousing, Distribution, and Logistics Production Planning and Scheduling Supply Chain Risk Management Additional Considerations Preferred: A Master’s degree or equivalent Applicable professional certifications applicable to the line of business.
Examples could include: Continuous Process Improvement, Quality Management, Consulting, Financial Planning, Sales and Marketing, Cybersecurity, or Organizational Development.
Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully.
Please refer to “Your Application” in your account to check the status of your application for this position.
Special Requirements Selected applicant must pass a criminal records background check.
Documents verifying identity and eligibility to work in the United States must be presented upon employment.
Applicants may need to obtain a Department of Defense secret security clearance.
Required Materials: Only applications submitted through the Virginia Jobs online application process will be accepted.
Only applications submitted through the Virginia Jobs online application process will be accepted.
Visit our website at https://www.
genedge.
org/about-genedge/join-our-staff/ for more information on the online application process and for the necessary links.
The position requires extensive overnight travel.
Selected applicants must pass a criminal records background check.
Documents verifying identity and eligibility to work in the United States must be presented upon employment.
Applicants may need to obtain a Department of Defense secret security clearance.
The successful candidate will be expected to work from a home office environment initially.
Failure to complete all sections of the application will render the application incomplete and applicant will not be considered.
GENEDGE ALLIANCE complies with E-Verify which is an internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of their newly hired employees.
GENEDGE ALLIANCE, (www.
genedge.
org) has been helping industry since 1996 as part of the National Institute of Standards and Technology (NIST) network of Manufacturing Extension Partnership (MEP) centers.
GENEDGE ALLIANCE is an Equal Opportunity Employer that does not discriminate on the basis of race, color, national origin, sex, religion, sexual orientation, gender identity, disability, age, or veteran’s status.
Women and minorities are encouraged to apply.
In compliance with the Americans with Disabilities Acts (ADA and ADAAA), GENEDGE will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
Contact 757-807-0777 for assistance.
For additional information visit our website at www.
genedge.
org Contact Information Name: Teddy Martin Phone: 7578070777 Email: tmartin@genedge.
org In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).
Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.
Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.
Equal Opportunity Employer